Contact
request repair
You can request a repair via our repair request. Have your invoice number and the SN (serial number) of your device at hand. This is the only way we can help you quickly and smoothly with a repair. The repair service is strictly reserved for customers who bought their device from us.
to file a complaint
- You can submit a complaint via this contact form.
- You can through it online dispute resolution platform of the European Commission.
- Via Safeshops.be via the complaint form
- At the Consumer Ombudsman Service and the European Disputes Committee. (https://consumentenombudsdienst.be/nl) and (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN)
Do you have a question for us?
Did you know that you can also find the answer to many frequently asked questions on our website? So be sure to check out the Frequently Asked Questions.
Chat with us online
When we are online you can chat with us directly and will help you immediately. Click on the “ONLINE ADVICE” button RIGHT BOTTOM to start.
